How We Took a Sydney Plumber
From Invisible to #1 on Google Maps
A local plumbing business with 8 years of experience was getting zero organic leads. After a targeted local SEO campaign, they now rank #1 on Google Maps for their most profitable keywords and have more work than they can handle.
Where They
Started From
Mitchell Plumbing had been operating in the Sydney CBD area for 8 years. They had loyal repeat customers and excellent word-of-mouth, but their online presence was effectively zero. They had a basic website that hadn't been updated in years, no Google Business Profile, and ranked for nothing in local search.
When a new plumbing company set up nearby and started taking the calls that should have been going to Mitchell, James knew something had to change. They'd tried a cheap SEO package before that delivered nothing. This time, they needed real results.
When we audited their online presence, the issues were clear: no GBP listing, zero local citations, no on-page location signals, and no strategy for the 15+ high-intent local keywords their customers were actively searching.
Losing customers and revenue to competitors every single day — simply because they weren't showing up where customers were searching.
What We
Did
Google Business Profile Setup & Optimisation
We created and fully optimised their GBP listing — adding all services, correct categories, photos, business hours, and a review request strategy that generated 23 new 5-star reviews in the first 3 months.
Local Citation Building Campaign
Built 58 consistent NAP citations across the highest-authority Australian directories, creating strong local search signals that Google uses to determine map pack rankings.
On-Page Local SEO & Location Pages
Rewrote the main website pages with proper local keyword optimisation and created 6 location-specific pages targeting high-value Sydney suburbs.
Google Maps Ranking Strategy
Implemented a comprehensive local 3-pack ranking strategy combining GBP signals, citation authority, on-page localisation, and consistent posting.
Monthly Monitoring & Optimisation
Tracked keyword rankings weekly, monitored GBP insights, adjusted strategies based on performance data, and reported results transparently every month.
What We
Achieved
We went from page 4 to #1 in Google Maps within 3 months. Our phone hasn't stopped ringing since. It's the best investment we've ever made for the business — I only wish we'd done it sooner.
This Result Was Delivered Through
Local SEO
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